Online consultations
with the Best Doctors
Fast, convenient, available anywhere in the world
Express Doctor does not provide medical advice, diagnosis or treatment. The information on the Website is designed to support and is not intended to be a substitute for professional medical advice, diagnosis or treatment, or shall not replace the relationship that exists between the User and his/her existing physician.
User General Terms and Conditions
Effective from 05 February 2024
General Terms and Conditions
- What We Do
- Website Terms
- Restricted Use
- Suspension and termination of User account or access to Website
- Submitted content
- Payment terms
- Assignment by the Company
- Choice of law and Jurisdiction
- Refund and cancellation policy
- Modification of the Terms
These Terms and Conditions (the “Terms”) are a legal contract between MedPrestige OÜ, company incorporated under the laws of Republic of Estonia (“Express Doctor”, “We”, “Us”, the “Company”) and “you”. The Terms explain how you are permitted to use the services provided by and the Website located at: https://express.doctor/ (the “Website”, the “Platform”).
The Website is intended for use by individual users, legal entities and other potential customers (the ‘User’), looking to avail information services in the form of reviews and second opinions from healthcare experts. Such services shall be provided by independent healthcare experts in respective service fields (“Experts” or “Service Providers”).
The User expressly understands and accepts in full and unconditionally the provisions of these Terms and agrees to use the Services in strict compliance with them. Users who have an account created on the Platform understand and accept that the continued use of their account, as well as any further accessing or visiting the Platform, any page on it and/or using the Services, as well as any component thereof, constitutes a full and unconditional acceptance of the Terms and any provision thereof.
If you do not agree with the provisions of these Terms, please do not use the Services offered by the Platform. Non-acceptance of these Terms, or any of their provisions, as they are formulated herein, entails the User's obligation to immediately stop accessing the Platform.
At the same time, by accessing the Platform, the User certifies to the Company that he is at least the legal age of majority in the jurisdiction where you reside and you have the legal authority to enter into this contract.
For the purposes of the Terms and Conditions, the terms listed below shall be defined as follows:
“Platform” or “Express Doctor” means the Platform located at https://express.doctor/ (Website) and/or a mobile application known as "Express Doctor" including iOS and Google Play versions and such other mobile applications and/or versions thereof as the Company may from time to time launch, operate and maintain;
“Platform Administrator” shall mean MedPrestige OÜ, company registered under the laws of Republic of Estonia (reg. number 16913895) having its registered address at Harju maakond, Tallinn, Kesklinna linnaosa, J. Vilmsi tn 47, 10115, also referred to as “Company”, “We”, “Us”.
“Service/Services” shall mean any service/services offered on the Platform;
“Content” shall mean content, text, data, graphics, images, photographs, video, audio, information, suggestions, guidance, and other materials provided, made available or otherwise found through the Services and/or Website, including, without limitation, Content provided in direct response to your questions;
“User” shall mean any person (individuals or legal entities) who visits or accesses the Platform seeking information on Service Providers. Unless expressly specified otherwise, reference to the User shall also deem to include reference to the relatives/guardian or any other authorized representative of a User;
“Experts” shall mean collaborating experts, medical practitioners, chemists, diagnostic services, hospitals, and other medical service providers who provide answers to the Users’ questions and inquiries via Platform. “Experts” shall also be referred to as “Service Providers”
1. What We Do
Express Doctor is an online marketplace where Users may meet and interact with Experts for provision of consulting services. The consulting services offered by Experts through the Platform are limited to medical recommendation of a general nature, with an informative purpose and offered exclusively on the basis of the information transmitted by the User, without being assimilated to a physical medical consultation, carried out through one's personal physical examination in public health facilities or private.
The Content on the Website is for informational purposes only. The Content is not intended to be substitute for professional medical advice, diagnosis, or treatment.
The medical recommendations provided by Experts through the Platform contain general information regarding certain medical conditions and should not be interpreted as a physical medical consultation. The User undertakes to transmit to the Expert all the relevant information regarding the state of health, the medical history, the treatment he is under, the results of the analyzes or investigations carried out previously or the existence of known conditions. The User assumes full responsibility for the correctness and completeness of such information provided to the Experts and understands that the accuracy and correctness of the answers received from the Experts depends on the information provided by the User.
The Company hereby clarifies and the User agrees and understands that the Company is not a medical service provider of any description, and that it is only a Medical Services Aggregator/Information Provider for prospective users and other potential customers looking to avail information services in the form of reviews and second opinions from healthcare experts and will not be liable for any services or lack of them by the Medical Services booked by the User. It is hereby further clarified that the Company and Service Providers are separate and independent entities and the Company does not work as a representative or agent of the Service Provider.
Although Express Doctor undertakes all reasonable steps to provide information as useful, accurate and adapted to the needs of Users as possible, due to the limitations inherent in online interactions, the general medical recommendation offered through Express Doctor does not intend to, nor can it replace, diagnostic and treatment operations through direct physical doctor-patient interaction during a physical medical consultation, carried out in person. Precisely for this reason, the Services provided through the Platform do not represent forms of diagnosis and treatment and should not be considered by Users as an alternative to physical consultation in public or private health facilities, but exclusively as a supplement to them, for informative and educational purposes.
We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, expertise, quality of work, price or cost information, insurance coverage or benefit information, or any other content relating to Experts or third-party service providers available through the Website or Services. In no event shall Express Doctor be liable to you or anyone else for any decision made or action taken by you in reliance on any such content. Furthermore, we do not in any way endorse or recommend any Expert, third party service provider, individual, or entity listed or accessible through the Website or Services.
THE WEBSITE AND SERVICES ARE NOT SUITABLE FOR TREATMENT (INCLUDING EMERGENCY TREATMENT). IF YOU EXPERIENCE A MEDICAL EMERGENCY, CONTACT LOCAL HEALTHCARE PROFESSIONALS OR PUBLIC HEALTHCARE SERVICE.
2. Website Terms
The Website assists Users to find and communicate with Experts. Users can also use the Website to submit inquiries to Experts.
Express Doctor does not need and does not specifically request, control, store or otherwise process any type of medical or health information relating to Users.
To the extent you provide us with personal information, whether health-related or otherwise, you agree that Express Doctor may share such information with Service Providers you select only as strictly necessary to provide the Services. Personal information you provide will be handled consistent with our Privacy Policy.Although, as a User, you are able to search for Experts and send inquiries by creating a User account with Express Doctor you are able to connect with Service Providers and benefit of all the range of services provided by us without having to repeat the procedure of filling out your basic details in the account. Each account may only be used by one User. You acknowledge that your account is personal to you and you are expected to treat your account as confidential. You agree to provide accurate, current and complete information about yourself as prompted by the registration form.
It is the Service Provider’s responsibility to ensure that their profile, doctor listing and doctor profiles are up to date, Express Doctor will not be responsible for any inaccurate, incomplete, or outdated profile information for a Service Provider.
You represent that you meet both requirements: а) you are at least 18 years old; b) you are at least the legal age (age of majority) under the laws of jurisdiction you reside and you have the legal authority to enter into this Contract.
3. Restricted Use
You agree not to use the Services or Website in any unlawful, infringing, tortuous or harmful manner; in any way that violates another party's intellectual property, privacy or other rights; or in any way that otherwise interferes with the operation, use or enjoyment of any service, system or other property.
Without limiting any of the foregoing, you agree that you shall not (and you agree not to allow any third party to):
- Make any fraudulent applications;
- Use the Website for any purpose that is unlawful, illegal or forbidden by law or to promote or advocate any illegal activity including but not limited to copyright infringement or computer misuse;
- Remove any copyright and other proprietary notices contained in any Content on the Website;
- Conduct any activity that is harmful or detrimental to the Website as solely determined by Express Doctor
- Post any information, images or content that is obscene, sexually explicit or contains nudity, indecent, defamatory, hateful or intolerant in nature or in violation of the laws of any jurisdiction;
- Falsely represent yourself as another person or as a representative of a business or entity that you do not actually represent or give the impression that posts come from a healthcare professional, if that is not the case;
- Falsely represent your professional or business credentials or professional background;
- Change the Content in any capacity or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose except as permitted herein;
- Use any automated scripts or “robots” to access, copy, or manipulate any content provided on this site;
- Engage in denial of service attacks upon the servers that publish this Website;
- Promote or incite any violence;
- Promote or provoke any discrimination (including but not limited to that which is based on race, sex, religion, nationality, disability, sexual orientation or age);
- Breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
- Register more than one account or create any alternative accounts;
- Engage in any activity that in our opinion could be harmful to the health or wellbeing of another Customer;
- Advertise or promote products or services on the Website or use the site for any commercial purpose.
The User also agrees not to:
- Fraudulently or intentionally misuse the Services, including without limitation scheduling an appointment with a Service Provider which you do not intend to keep; and
- Create user accounts, submit inquiries, book appointments or submit posted information by automated means or under false or fraudulent pretences.
4. Suspension and termination of User account or access to Website
Express Doctor will determine, at its discretion, whether there has been a breach of this Contract. If we so determine, we may take such action as we deem appropriate, which may include any or all of the following actions:
- Temporary suspension or permanent withdrawal of your right to use the Website or account.
- Temporary or permanent removal of any posting or material uploaded by you to our Website.
- Issuing a warning to you.
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- Further legal action against you.
- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
The responses described in this policy are examples, and we may take such other actions as we may reasonably deem appropriate.
5. Submitted content
The User is solely responsible for Content or User Data provided on the Website or through other means of communication and this is provided at the User’s own risk. Express Doctor disclaims any liability, responsibility for any Content or User Data provided by the User.
6. Payment terms
In cases determined by the Platform Bookings shall be made either through the payment gateway on the Website or directly to the account of Service Provider.
If payment is made through the payment gateway on the Website the Company shall act as a limited sole payment collection agent; the payments as agreed upon between the Company and the Service Provider(s), shall be routed to the respective Service Providers by the Company.
User would also have the option to pay directly to the service provider with the prior notification to the Company on the fees paid.
With regard to paid Services available through the Platform, the User undertakes to pay in advance to the Platform Administrator the fee for those Services, according to the information available on the Platform. A User will be able to access the respective Services according to the provisions of these Terms and according to the information available on the Platform only after authentication and payment of the appropriate fees.
The Platform Administrator reserves the right to change the rates for any of the Services and to establish new rates at any time at its sole discretion. Any change in rates will become operative immediately after its display on the Platform, according to the option of the Platform Administrator. Thus, the change in rates will only affect Services purchased after the new rates are displayed on the Platform.
We do not provide bills for tax deduction purposes.
7. Assignment by the Company
The Company may at any time assign to a third party the rights and obligations arising from the provisions of these Terms and Conditions, including by assigning the Contract (Terms and Conditions) to a third party, and the User consents to this assignment in advance.
Severability
The Parties hereto agree that each of the provisions contained in this Contract shall be severable, and the unenforceability of one or more provisions of this Contract shall not affect the enforceability of any other provision(s) or of the remainder of this Contract. In such case the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the contract shall continue in effect.
8. Choice of law and Jurisdiction
Express Doctor controls and operates this Website from its headquarters in the Republic of Estonia and the Content or Services may not be appropriate or available for use in other locations. If you are accessing this Website from outside of the Republic of Estonia then: (i) we make no representations that the content of this Website will be suitable for your requirements or that it is permissible or legal for you to access the same; and (ii) your use of the Website is entirely at your own risk and you are responsible for ensuring that you act in accordance with any applicable laws.
Arbitration agreement. We will undertake all reasonable efforts to resolve any issue you have with Website, including Services offered through the Site, if you bring that issue to the attention of our customer service department. However, we realize that there may be rare cases where we may not be able to resolve an issue to a customer's satisfaction.
Any dispute arising out of or in connection with the Terms and Conditions shall be resolved amicably. In case of impossibility to reach an agreement, the dispute will be resolved by Vienna International Arbitral Centre (VIAC) of the Austrian Federal Economic Chamber by three arbitrators appointed in accordance with the said Rules in the absence of mandatory legal provisions to the contrary. The number of arbitrators shall be three; language of arbitration: English; place of arbitration: Republic of Estonia.
9. Refund and cancellation policy
You may cancel your appointment through the Platform at any time prior to the time of Services’ rendering (i.e. date of your appointment or video-conference with the Service provider) if you change your mind or for any other reason you decide you do not want to proceed with the appointment. Your right to receive a refund will depend on how far in advance you cancel your appointment or video-call as: the Service Providers start the provision of services before the appointment or video-call. This includes incurring costs in making the Service available to you (information processing, booking, staff allocation etc.).
Free cancellation is possible with at least 24 hours notice prior to the date of your appointment or video-conference. Email info@express.doctor for a refund.
Any refund the User is entitled to shall be effected within 30 (Thirty) calendar days after you notify us on your decision to cancel the Service.
10. Modification of the Terms
The Platform Administrator has the right to modify at any time and in any way any of the provisions of the Terms and Conditions or the Terms and Conditions in their entirety, without any prior notification and without being obliged to fulfill any other formality towards the Users. Any change will be considered to be fully and unconditionally accepted by any of the Users by simply using or accessing any facility offered by the Platform, occurring at any time after the operation of the change. Non-acceptance of any change entails the respective User's obligation to immediately stop accessing the Platform and/or using the Services in any way.
Express Doctor does not provide medical advice, diagnosis or treatment. The information on the Website is designed to support and is not intended to be a substitute for professional medical advice, diagnosis or treatment, or shall not replace the relationship that exists between the User and his/her existing physician.
Effective date: 05/02/2024
SECTION 1 - GENERAL INFORMATION
MedPrestige OÜ, incorporated under the laws of Republic of Estonia, (“Company”, “we”, “us” or “our”), with its registered address at: Harju maakond, Tallinn, Kesklinna linnaosa, J. Vilmsi tn 47, 10115 operates the website located at https://express.doctor/ and other websites, products, services or mobile applications with links to this Privacy Policy (collectively referred to as ”Sites”).
Users of the Websites or Services are referred below as “Users”, “you”, “your” or “yours”
The Company recognizes the importance of protecting the privacy of your personal information and encourage you to read this document to understand the privacy practices applicable to the Site, and more that apply to you when you use our Site, products, or services, including how we process your personal information and how you can update and manage that information.
BY CREATING AN ACCOUNT, YOU CONSENT TO THE COLLECTION AND USE OF YOUR INFORMATION AS DESCRIBED IN THIS POLICY, AS MODIFIED FROM TIME TO TIME BY US.
Privacy Policy applies to all users and visitors of this website and those who accept the General Terms and Conditions of Use. This website is not intended for children and we do not knowingly collect data relating to children
Controller
MedPrestige OÜ is the controller and responsible for your personal data (collectively referred to as "COMPANY", "we", "us" or "our" in this privacy policy).
Data management legislation
When processing your personal data, we comply with Estonian and European Union legislation.
Contact details
Should you have concerns or questions related to our data protection terms and conditions, please contact us:
Full name of legal entity: MedPrestige OÜ.
Email address: info@express.doctor
Address: Harju maakond, Tallinn, Kesklinna linnaosa, J. Vilmsi tn 47, 10115
Your duty to inform us of changes
We keep our privacy policy under regular review.
It is important that the personal data we manage is accurate and updated. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
SECTION 2 - WHAT PERSONAL DATA DO WE COLLECT
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you:
- Personal identification data includes Name, date of birth and gender.
- Contact Data includes billing address, delivery address, email address and phone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences
- Other data, including information on educational background of the Experts.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
SECTION 3 - HOW DO WE COLLECT YOUR PERSONAL DATA
We use different methods to collect data from and about you including:
- Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- apply for our products or services;
- create an account on our website;
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us feedback or contact us.
- Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
- Direct interactions with Users via sending newsletters (aimed at promotion of new products, sales’ announcements, celebration of holidays, industry news and events etc).
- Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:
Technical Data from the following parties:
- analytics providers such as Google and Facebook;
- advertising networks; and
- search information providers.
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
- Identity and Contact Data from data brokers or aggregators.
- Identity and Contact Data from publicly available sources.
SECTION 4 - HOW WE USE YOUR PERSONAL DATA
Our Company collects your data so that we can:
- process your order, manage your account on the Website;
- fulfill contractual obligations born by the Company.
- email you newsletters.
Purposes of data processing on the Website
If we process your personal data on our website, it is processed for the following general purposes:
- contacting via the contact form on the Website,
- sending newsletters,
- statistical analysis of website usage
- creating an account,
- acquisition of data about your device (based on the use of cookies)
- technical assurance of the functionality of the website and its monitoring.
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
---|---|---|
To register you as a new user |
| Performance of a contract with you |
To process and deliver your order including:
|
|
|
(b) Collect and recover money owed to us | (e) Marketing and Communications | |
To manage our relationship with you which will include:
|
|
|
To enable you to take part in a prize draw, competition or complete a survey |
|
|
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
|
|
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
| Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
To use data analytics improve our website, products/services, marketing customer relationship experiences |
| Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
To make suggestions and recommendations to you about goods or services that may be of interest to you |
| Necessary for our legitimate interests (to develop our products/services and grow our business) |
Purposes of data management for Users:
- Provision of the information requested by the User;
- Defining particular services to be provided to the User;
- Preparation of statistical reports and development of Platform’s marketing activities through the evaluation of related data;
- Informing of and investigation of User complaints;
- Facilitation of the conclusion of user contracts by sending newsletters;
- Fulfillment of legal obligations.
Purposes of data management for Experts:
- Providing the information requested by the Expert;
- Assessing Expert's abilities and skills;
- identification of the Expert, which is necessary for the conclusion of the expert contract and performance of Expert’s obligations;
- identification of consulting activities;
- invoicing;
- Marketing activities by sending newsletters;
- Informing of and investigation of User complaints
- Fulfillment of legal obligations.
Marketing
Our Company is willing to send you information about products and services of the company that we think you might like, as well as those of our partners.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time via email info@express.doctor.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
SECTION 5 - HOW LONG IS PERSONAL DATA STORED?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
The personal data can be removed or anonymized at your request, except in cases provided by law.
SECTION 6 - DATA SECURITY
The primary purpose of the processing of employment-related data is to create and fulfil an employment contract and to fulfil Express Doctor’s legal obligations related to a given relationship.
The Data necessary for the performance of legal obligation of Express Doctor is systematically stored in the data controller's system, protected by an IT algorithm.
We have put in place all necessary technical and organizational security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents and contractors. Procession of personal data to them is subject to a duty of confidentiality and is possible under the condition of confidentiality agreement signed by them.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
The personal data stored are treated confidentially, within legal limits. However, we may disclose your personal information if we are required by law to do so.
SECTION 7 - DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data with the parties set out below for the purposes set out in the schedule (Purposes for which we will use your personal data) above.
- Service providers acting as processors based in Estonia and/or other jurisdictions who provide IT and system administration services. For instance, the Company may entrust an external company, person, etc. to systemize, group the data or transfer data to a unified database, or accounting.
- Professional advisers including lawyers, bankers, auditors and insurers based in Estonia and/or other jurisdictions who provide [consultancy, banking, legal, insurance and accounting services].
- regulators and other authorities based in Estonia and/or other jurisdictions who require reporting of processing activities in certain circumstances.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
With respect to third-party service providers such as payment transaction processors, please note that each has its own privacy policy. Therefore, we recommend that you read their privacy policies to understand what personal information will be used by these providers.
Suppliers may be located or have facilities located in different countries. Under these conditions, the personal data transferred may be subject to the laws of the jurisdictions in which the service provider or its facilities are located.
By accessing our services and providing your data, you give your consent to the processing, transfer and storage of your data in other countries.
When you are redirected to a third-party application or website, you will no longer be governed by this Privacy Policy or our Terms of Use. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy policies.
SECTION 8 - COOKIES
We use cookies, tracking pixels, web beacons and similar technologies to operate the website, save your preferences, analyse traffic and improve our websites, personalize content, serve targeted advertisements, and enable social media to function.
Cookies text files places on your device to collect standard Internet log information and visitor behaviour information. When you visit our Website we may collect information from you automatically through cookies or similar technology.
You can revoke your consent to use cookies or change your user preferences at any time by clicking on "Choose Cookies". You can delete stored cookies on your device at any time. How to do this in more detail, you can find in the instructions for use of your browser or your device. Please note that by disabling cookies, you will not be able to use some of the functions, services, tools and applications of our website
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our Website, including, but not limited to:
Keeping you signed in; Understanding how you use our Website.
SECTION 9 - CONSENT
By using the services and providing personal information on the website you are consenting to this Privacy Policy.
The user, when registering, expresses knowledge and can exercise his rights to cancel their registration, access and update their personal data and guarantee the veracity of the information provided by him.
The user has the right to withdraw his consent at any time, for which he must contact us via email info@express.doctor.
SECTION 10 - CHANGES TO THIS PRIVACY POLICY
Our Company keeps its privacy policy under regular review and publishes updates on this Website.
The changes and clarifications will take effect immediately after their publication on the website. When changes are made, we may notify you. By using the website or providing personal data after any modifications, you demonstrate your consent with the new rules.